How we built the best hospitality lock in the world (but stayed humble).

When you hear the world “lock” — you think about opening and closing doors. And that’s normal. It’s the way things have been in hospitality for centuries. But that’s not how we think at Goki. We want more. What if a lock could drive greater operational efficiencies for your business? What if your lock could seamlessly direct guests to your ancillary revenue centres… what if when you installed the lock — your entire operation was put on autopilot? The pandemic changed everything. We changed too.

Welcome to the SmartLock Pro.

This changes things.

Check-in is an antiquated, admin-heavy process that doesn’t need to exist. Who enjoys long queues after long flights, filling in registration forms, verifying ID, taking payment, issuing a plastic keycard on a $5000 encoder — then re-encoding it when it doesn’t work?

The SmartLock Pro solves check-in… No reception. No plastic keycards. No expensive encoders. No throwaway batteries. No paper registration forms. No long queues after long flights. Just better stays. With Goki.

Designed for Stays

The wonderful people at Design + Industry engineer our devices — they are one of the world’s pre-eminent industrial designers dabbling in everything from Heston Blumenthal’s Barbecues to submarines for James Cameron.

When we met them, our brief was simple. This has to work on any door. And has to be able to be installed by anyone already working at the property. Lowering third party dependencies is important to hoteliers. Goki running a low touch, self-service model is attractive as it saves money on installation and maintenance.

We spent years obsessing over every detail. From electronic deadlatches that still allow other guests with active bookings to open the door — to high capacity Tesla designed batteries that enable us to include wi-fi modules in every lock. We put in the work. And it shows.

DoorCodes (not plastic)

Without them — you are giving the guest the option of using their phone as their key — but you also have to give them a keycard. If staff have the option of pushing an app or issuing a keycard — guess what? They are issuing a keycard. You are getting low adoption rates.

The SmartLock Pro can be opened via a button in your booking confirmation email (no need to download an app) but also via a back-up DoorCode. We make the 4-Digit code memorable (your DOB or Mobile) and you can even take it to your next stay. This means if your phone runs out, or you lock yourself out — you don’t need to go running to reception.

Sustainable

Goki remove plastic from your operation. Each guest is automatically issued with a unique SmartKey & DoorCode for the length of their stay — removing plastic keycards, expensive encoders and because we run on rechargeable lithium — you can stop throwing away batteries too!

This saves properties $20k per 100 rooms, per year. And it’s good for the planet.

Want to know more?

Give us a shout at sales@goki.travel & one of our team can take you through the solution & make stays better at your property.